Embedded Files
Fast Response
Secure Connection
Experienced Technician
Cost Effective
Remote Support Packages
Pay as you go
£25.00
(upto 1 hour of support)
✔️ No monthly commitment
✔️ Pay only when needed
✔️ Response within 24 hours
✔️ Up-to 1 hour of support
Perfect for one-off support.
Monthly Support - Home User
£80
(upto 4 hours of support)
✔️ Priority Support
✔️ Unused hours carried over
✔️ Up-to 5 hours of support a month
Perfect for home users.
Small Business Support
£150
(upto 6 hours of support)
✔️ Up-to 6 hours support
✔️ Out of Hours Support 24/7
✔️ Dedicated Technician
✔️ Unlimited user requests
Perfect for networks set-up by our team.
What can we support?
Software & Updates
Help with installation, updates and software support.
Printer Configuration
Assistance with installing drivers and setting up printing devices.
Data Back-up & Recovery
Data back-up services and data recovery for lost files.
Network Support
Assistance in configuring networks and rectifying network errors.
Training & Support
Training in the use of common software and the use of digital technology such as PC's and Smartphones.
Virus & Malware Removal
Safe removal and detection of viruses and malware.
How remote support is provided
Contact Us
Receive Support Code
Connect & Fix
Supported Platforms
Mac OS
All versions
Windows
7,8,9,10,11
Tablets
Android & IOS
Phones
Android & IOS
Security of Remote Support
Secure Connections
Bank Level 256-bit encryption.🔐
No permanent access
Manually approve our access for each session. 🎟️
UK based Team
Local IT Support team in Lincolnshire. 📍
You control the session
You control what we see and can do.🖥️
Get Support Now
Payment must be made prior to support session taking place.
Security & Preparation Disclaimer.
Access: By joining the session, you grant us temporary access to your PC. You can monitor our technician’s actions in real-time and may terminate the connection at any time.
Privacy: All sessions are conducted via secure protocols. We cannot access your computer without your explicit consent or after the session has ended.
Backups: Please save and back up all important documents, as a system reboot may be necessary.
Credentials: Ensure your login details are ready in case a restart is required.
Payment: Please note that payment must be processed before the support session begins.
Data Loss: TC Digital Solutions cannot be held responsible for data loss. All reasonably steps will be met to prevent data loss from occuring.
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