Privacy Policy

Last Updated: 5th February 2026

At TC Digital Solutions, we are committed to being transparent about how we collect and use your data. This policy outlines our practices regarding the personal information of our website visitors, clients, and partners.

1. Who We Are

TC Digital Solutions Limited is a company registered in England and Wales. We act as the "Data Controller" for the personal information processed through this website.

• Email: enquiry@tcdigitalsolutions.co.uk

• Registered Address: Swineshead, Lincolnshire.

• Data Lead: Tom Cooke

2. Information We Collect

We collect information that helps us provide digital services and improve your experience. This includes:

• Contact Information: Name, email, and phone number when you fill out a contact form.

• Technical Data: IP address, browser type, and device information (collected via cookies).

• Project Data: Briefing information or documents you share with us to request a quote or service.

• Marketing Preferences: Your choice to opt-in or out of our digital marketing insights.

3. How We Use Your Data

We process your information based on the following legal grounds:

• Contractual Necessity: To provide quotes and fulfill our digital services.

• Legitimate Interests: To improve our website performance and protect against security threats.

• Consent: For sending marketing materials (which you can withdraw at any time).

• Legal Obligation: To meet tax or regulatory requirements.

4. Data Sharing & Third Parties

We do not sell your data. We only share information with trusted partners necessary to run our business, such as:

• Cloud Service Providers: For secure hosting and file storage.

• CRM & Email Tools: To manage our communications with you.

• Analytics Providers: (e.g., Google Analytics) to understand how people use our site.

5. International Transfers

If your data is transferred outside the UK (for example, to a server in the US), we ensure it is protected by "Standard Contractual Clauses" or other legally recognised safeguards.

6. Data Security & Retention

We use industry-standard encryption and security protocols to prevent unauthorised access. We generally keep client data for 6 years after our last interaction to comply with UK financial and legal record-keeping requirements.

7. Your Rights

Under the UK GDPR, you have the following rights:

• Access: Request a copy of the data we hold about you.

• Correction: Ask us to update inaccurate information.

• Deletion: Request we "forget" your data (where legal obligations allow).

• Object/Restrict: Stop us from using your data for certain purposes.