Pay as you go
One-off fixes and upgrades
- Emergency fixes and single upgrades
- Virus removal and printer troubleshooting
- Flat-rate or hourly, quoted upfront
- No contract
Home & business IT support in Boston, Lincolnshire
Laptops, desktops, printers and cloud software diagnosed and fixed. Secure remote support anywhere in the UK, or a visit to your home or office in Lincolnshire.
- Remote connection in ~30 minutes
- Quote agreed before work starts
- No contract required
Two simple ways to get support
Monthly care plan
Home offices, remote workers and small businesses
- Scheduled monthly check-ups and health checks
- Security patches, driver updates and antivirus monitoring
- Google Workspace oversight: users, email routing, 2‑step verification
- Priority ticket queue
- Low monthly Direct Debit, no long contract
What I can fix
Speed-ups & tune-ups
Heatsink cleaning, bloatware removal and start-up optimisation.
Hardware upgrades
SSDs, RAM and faulty power supply replacement.
Virus & malware removal
Pop-ups, browser hijackers, spyware and ransomware.
New PC setup
Photos, documents, email, bookmarks and passwords moved across.
OS & software installs
Windows 11, macOS, Linux, drivers and Microsoft 365 licensing.
Google Workspace
Business email, shared drives, SPF and DKIM. Learn more
How remote support works
Get in touch
Tell me what’s wrong. I can usually connect within 30 minutes, or book a visit.
Install a small app
A lightweight, encrypted app (such as AnyDesk). You read me a 9‑digit code.
Watch it get fixed
You see everything in real time. Photos, banking and personal data stay private.
Access ends
The session closes, the fix is verified and my access is removed.
IT support questions
Is remote support secure?
Yes. The connection is encrypted, you watch everything on screen, and my access ends when the session closes. I can’t reconnect unless you invite me again.
Do you charge if you can’t fix it?
Only a small diagnostic fee if the fault can’t be repaired, such as a failed motherboard. There are never labour charges you haven’t agreed to.
Is there a contract for the care plan?
No. The monthly care plan is a Direct Debit with no long-term commitment.
Do you support Macs as well as Windows?
Yes: Windows 11, macOS and Linux, plus drivers, Microsoft 365 and Google Workspace.
Computer playing up?
Describe the problem and I’ll come back with the quickest way to fix it.